Sports Direct in Falkirk, Scotland Open now

Reviews about Sports Direct

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  2018-02-21, by Gareth Anderson
  Went in to this store to pick up a pair of trainers for my daughter. Livingston store were helpful to call and reserve them for me. Once I arrived I sked a sales person called mark where to go to collect them, he said abruptly. " company policy is we don't reserve!" I tried to explain that Livingston called . He persisted to talk over me about "company policy" when I said to him your talking over me explaining , his reply was "no I wasn't but I am now!" Extremely rude and n called for. I asked another colleague if I could speak to the manager. He came along and was very helpful. But overall experience was terrible. I will think twice about shopping in this store from now on. There are other places to shop that aren't rude or abrupt.
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  2018-01-23, by Maureen Armour
  Went back to the Falkirk store to exchange a gift I had bought for a bigger size, but they didn't have what I wanted. I was first of all told I could have a refund, then another member of staff came along and said that because there wasn't anything wrong with it I couldn't have a refund, that it would have to be an exchange or a credit note. I new I probably wouldn't use a credit note, so had to end up exchanging it for something I didn't really need or want. Not a nice way to treat a customer! Also the staff need to learn to be a bit more pleasant with the customers!